Effective Date: April 15, 2025
This Privacy Policy describes how ContractorPal (“we”, “us”, or “our”) collects, uses, maintains, and protects your information when you visit and interact with our website, ContractorPal.co.uk (the “Site”). We are committed to ensuring the privacy and security of your personal information. By accessing or using our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please refrain from using our Site.
1. Information We Collect
A. Personal Information
We may collect personally identifiable information (“Personal Information”) that you voluntarily provide when you:
- Register or Sign Up: Provide your name, email address, telephone number, and any other information required to register an account.
- Contact Us: Fill out contact forms, subscribe to newsletters, or request customer support.
- Use Specific Features: Engage with interactive calculators, guides, or other tools that require you to submit information.
B. Non-Personal Information
We also collect non-personal information that cannot be used to personally identify you. This may include:
- Technical Data: Internet protocol (IP) address, browser type, operating system, referring URLs, and other technical details automatically collected through cookies or similar technologies.
- Usage Data: Information about how you interact with our Site, such as the pages viewed, links clicked, and time spent on the Site.
- Analytics Data: Data collected through third-party analytics services that help us understand user activity and improve our offerings.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Operate and Improve Our Services: Maintain and enhance the Site’s functionality, performance, and user experience.
- Respond to Inquiries: Process your requests, provide customer support, and communicate updates, promotions, or relevant information.
- Analytics and Research: Conduct data analysis to understand trends, monitor usage, and optimize our content and services.
- Legal Compliance: Comply with applicable laws and regulations, resolve disputes, and enforce our agreements.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies may be used to:
- Personalize Content: Store your preferences and login information for future visits.
- Analyze Usage: Track and analyze user behavior to help us improve Site functionality.
- Targeted Advertising: In some cases, share anonymized data with third parties for advertising and marketing purposes (subject to your consent where required).
Most browsers allow you to control cookies through your settings. However, disabling cookies may affect the functionality of certain features on our Site.
4. Third-Party Services
We may share your information with third parties under the following circumstances:
- Service Providers: Trusted third-party vendors and service providers who support our Site operations, such as hosting, analytics, and payment processing services. These providers are contractually obligated to maintain the confidentiality and security of your information.
- Legal Requirements: Where disclosure is required by law, regulation, or legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
We do not sell or rent your personal data to third parties for their marketing purposes without your express consent.
5. Data Security
We implement a variety of security measures to ensure the safety and integrity of your information. These measures include:
- Encryption: Utilizing secure socket layer (SSL) technology to protect data transmitted between your browser and our servers.
- Access Controls: Restricting access to Personal Information to authorized personnel only.
- Regular Reviews: Conducting periodic reviews of our data collection, storage, and processing practices to ensure compliance with security best practices.
While we strive to protect your information, no security method is 100% secure, and we cannot guarantee complete protection against unauthorized access.
6. Data Retention
We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When the data is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have certain rights regarding your Personal Information, including the right to:
- Access and Correct: Request access to your data or to update or correct inaccuracies.
- Erasure: Request deletion of your Personal Information under certain circumstances.
- Restriction and Objection: Request restrictions on the processing of your data or object to specific data processing activities.
- Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise these rights or if you have any questions regarding this Privacy Policy, please contact us using the details provided in Section 9 below. We may require you to verify your identity before processing your request.
8. International Data Transfers
Your information may be transferred to, stored, and processed in countries outside of your country of residence, including within the United Kingdom. When such transfers occur, we take steps to ensure that your information is protected according to applicable data protection laws. If you have any concerns about data transfers, please contact us for further information.
9. Children’s Privacy
Our Site is not intended for use by individuals under the age of 16. We do not knowingly collect Personal Information from children under 16. If you believe that we have inadvertently collected such data, please contact us immediately, and we will take steps to delete the information as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Effective Date” at the top of this document. We encourage you to review this Privacy Policy periodically for any updates.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your Personal Information, please contact us at:
Email: [email protected]